Shipping & Delivery

SHIPPING LOCATIONS

We have customers all across the globe and have been delivering internationally since 2012. So we can ship you the latest and greatest in vaping, no matter where you are.


PROCESSING

  • If you order before 2 PM on a weekday, we’ll process and ship it on the same day.
  • If you order after 2 PM, we’ll process it on the same day and ship it the next business day.
  • If you order on the weekend, we’ll process and ship it the following business day.

In rare situations, like when an order is flagged by our fraud-prevention system, you may experience longer processing times. In these cases, we will contact you by phone or email to notify you of the delay.


FREE SHIPPING

What Qualifies for Free Shipping?
  • Minimum $50 sub-total
  • Shipping address within Canada or United States

Shipments within Canada are sent out via Canada Post’s Expedited Parcel service.

For our US customers we utilize Small Packet Air option via Canada Post, please note that tracking numbers are not issued for this service. If you need tracking and insurance, you may select another shipping option at checkout: Tracket Packet USA Air, Expedited US, Priority US.


PROOF OF AGE

All products sold on vapeloft.com are intended for adults. A signature and proof of age (Dependent on the province/state) will be required upon receipt of your package.

If your signature and proof of age are not collected during delivery, your package will be sent back to our warehouse and you will not be eligible for refund on final sale itemsItems that are eligible for a refund will incur a 50% restocking fee. Please do not place orders if you are under legal age of your region.

Verified Accounts

Your account will be verified after one successful delivery with proof of age and a signature. Please note, we cannot verify your account if your provided ID does not match your Billing Name.

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